1. Order Processing Time ⏳
All orders are processed within 3 business days (excluding Sundays and public holidays). If an item is out of stock or unavailable, we’ll notify you of any expected delay.
2. Delivery Timeline 🚚
We offer two delivery options based on your location and preference:
- Fast Delivery: Within 72 hours (for eligible PIN codes)
- Normal Delivery: 12–15 working days
3. Shipping Charges💸
- Free Shipping: On orders above ₹699
- Assam: ₹59 (Fast or Standard Delivery)
- Rest of India: ₹79 for (Standard Delivery), ₹89 for (Fast Delivery)
4. Courier Partners 📦
- Fast Delivery: Blue Dart
- Normal Delivery: XpressBees, India Post, Amazon Shipping
Once your order is shipped, a tracking number will be emailed to you. It will be active within 24 hours.
5. Delivery Issues or Damages ⚠️
If you believe you’ve received a product in poor condition, or if the packaging appears tampered with or damaged before delivery, please do not accept the package and return it immediately to the delivery person.
To help us resolve the issue, please email us at contact@anischarms.com, or send us a direct message on Instagram or WhatsApp, mentioning your Order Info and attaching clear photos and video of the package.
6. Order Cancellation ❌
Orders cannot be cancelled once shipped. Please double-check your order details before placing it.
7. Contact Us 📧
If you have any questions or concerns regarding your order or shipping, feel free to reach us at: 📩contact@anischarms.com