1. Order Processing Time ⏳
All orders are processed within 3 business days (excluding Sundays and public holidays). If an item is out of stock or unavailable, we’ll notify you of any expected delay.
2. Delivery Timeline 🚚
Domestic Orders (India):
- Fast Delivery: Within 72 hours (for eligible PIN codes)
- Normal Delivery: 12–15 working days
International Orders:
Delivery timelines vary by country and courier partner, typically between 10–25 working days.
3. Shipping Charges💸
Domestic (India):
- Free Shipping: On orders above ₹699
- Assam: ₹59 (Fast or Standard Delivery)
- Rest of India: ₹79 for (Standard Delivery), ₹89 for (Fast Delivery)
International:
Charges depend on destination country, courier partner, and order weight. Customers will be informed before order confirmation. Customs duties, VAT, and import taxes (if applicable) must be borne by the customer.
4. Courier Partners 📦
- Domestic: Blue Dart, XpressBees, India Post
- International: Blue Dart, DHL
Once your order is shipped, a tracking number will be emailed to you. It will be active within 24 hours.
5. Delivery Issues or Damages ⚠️
If you believe you’ve received a product in poor condition, or if the packaging appears tampered with or damaged before delivery, please do not accept the package and return it immediately to the delivery person.
To help us resolve the issue, please email us at contact@anischarms.com, or send us a direct message on Instagram or WhatsApp, mentioning your Order Info and attaching clear photos and video of the package.
6. Order Cancellation ❌
Orders cannot be cancelled once shipped. Please double-check your order details before placing it.
7. Contact Us 📧
For any shipping-related queries (domestic or international), contact us at: contact@anischarms.com